Terms and Conditions

Laube Shampoos New Zealand utilises Paypal as it’s secure payment method.

Should you wish to purchases any of our products with card facilities, please contact us via our Contact Us page and we can make the necessary arrangements for you.

Bulk shipping consignments should be pre arranged with us prior to ordering.

Terms and Conditions

Laube Shampoos New Zealand are dedicated to providing a first class service for dog, horse and animal owners throughout New Zealand. When you place an order with us, you can be assured that we will attend to your every requirement, promptly, courteously and accurately every step of the way.

Delivery of Orders

Most orders are dispatched usually the next working day but always within two working days, your location and stock availability can cause a delay. If this is going to be a possibility, we will let you know.

No Minimum Order Quantity

There is no minimum order for any of our products. We appreciate your business no matter how large or small.

Privacy and Security

Any personal information that you submit to us (including your email address) will not be provided to any third party. All details will be kept confidential. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We collect information about you to process your order and secondly, to provide you with the best possible service. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Payment Options

Just select the appropriate option when completing the order form.

• Online via PayPal

• We also accept Money Orders, or, if you wish, you may arrange a Direct Deposit of funds directly into our bank account via online banking or in person at your bank.

Returns and Exchanges

All returns or exchanges are by prior arrangement only. Goods being returned must be in original packaging and fit for re-sale. All return freight charges are the responsibility of the purchaser unless the item is faulty, or has been sent in error by us. No returns recognised after 14 days.

Currency / Prices

All prices are in New Zealand Dollars. We endeavour to keep prices displayed on this site as accurate as possible. However, prices are subject to change. If for any reason, the price displayed on this site is different from the actual price of the item, we will phone you to seek your approval of the new price before charging you.

Regards
Laube Shampoos New Zealand Management.

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